New Patients
New Patients are welcome at Fairmount Pediatrics and Adolescent Medicine!
Here's how you enroll:
- Step 1: Contact your health insurance company, by looking on the back of your card to find the Member Services number. Ask them to change your child's primary care provider to Fairmount Pediatrics and Adolescent Medicine. If there is a problem in this step, please immediately call the FPAM office at 215-774-1166, so that we can fix the problem.
- Step 2: Use the Contact form to send a request to the office for a password. We will need: child's full name, date of birth, zip code, and your email address. We will send you a password to use on the patient portal.
- Step 3: Click the Patient Log-In button above, in the upper right hand corner of this webpage. Use the email you sent us, and the password we sent you to log-in. Follow the instructions to change the password. Please fill out all demographic information and medical information. Next, follow the instructions to schedule your first appointment.
- Step 4: If your child has been seen by another pediatrician, please request from them, in writing, to send selections from your child's records (vaccine record, growth chart, problem list, all labs and studies, all consultant letters, and notes from most recent two visits) to Fairmount Pediatrics and Adolescent Medicine, at the address at the top of this page. If this is not possible, please do bring a copy of your child's vaccine record to the first visit.
Provider Numbers: Click Here for Fairmount Pediatrics' Health Insurance Company Provider Numbers
Newborns
We know what a wonderful, yet hectic, time it can be when bringing a new baby home. We would like to offer some helpful advice so that you may avoid some common mistakes that parents of newborns make when it comes to your insurance company. Taking the following steps will also help to ensure that your visits to our office are uncomplicated by extra paperwork.
Tips
- Contact your human resources department or member services at your insurance company and inform them that you have a new baby. Please try to do this within the first few days of the baby's life. Most insurance companies require that this be done within the first 30 days of life.
- Bring the mother's insurance card with you to the baby's first visit. The baby will be covered under the mother's identification number until he/she receives an individual card or through the first 30 days of life. (Reality check: What will really happen is, we will submit the bill to the mother's insurance and they will deny it. You will get a new insurance card within a few weeks, with a different number. PLEASE REMEMBER TO GIVE US THIS NEW NUMBER! Then, we will resubmit the newborn visit bill under the new number and it will be covered.)
- Once you receive notification from your insurance company that your new dependent has been added to your insurance, present this information to the office immediately so that proper billing is completed. PLEASE BRING US THE NEW INSURANCE NUMBER AS SOON AS YOU GET IT!
- You may receive a separate card with your child's name. You will need to give this to the front desk so there is a current copy in your child's chart.
- If you have an HMO insurance you will likely need to select a Primary Care Physician (PCP) for your child. You may do this at the time of enrollment or you may contact member services and inform them that you wish to select our office for your child's PCP. Failing to do so may result in a denial of your claims.
Insurance Provider Numbers and Customer Service Phone Numbers
Please note: The only Medicaid plans we accept are Keystone Mercy, Health Partners and United! If you call any other Medicaid plan and are told that Dr. Lieberman is enrolled, they are referring to her previous place of employment, not Fairmount Pediatrics. We apologize for this confusion.
KEYSTONE HEALTH PLAN EAST- 3740697001
Phone: 800-645-3965
KEYSTONE MERCY- 30067542
Phone: 800-521-6860
BLUE CROSS BLUE SHIELD PERSONAL CHOICE- 3740697000
Phone number varies: Check on back of card.
PHCS MULTI PLAN- SCRIPT ONLY (No provider number needed)
Phone: 800-950-7040
DEVON- SCRIPT ONLY (No provider number needed)
Phone: 800-431-2273
UNITED HEALTHCARE.- SCRIPT ONLY (No provider number needed)
Phone: 877-842-3210
HORIZON OF N.J.-A4024
Phone: 800-355-2583
CIGNA- SCRIPT ONLY (No provider number needed)
Phone: 800-244-6224
HEALTH PARTNERS- 44054
Phone: 215-849-9600
AETNA-7232057
Phone: 888-632-3862
OXFORD- SCRIPT ONLY (No provider number needed)
Phone: 800-444-6222